25 Questions to Ask When Touring an Assisted Living Community

Key Questions to Evaluate Staff and Care Quality

Discover 25 essential questions to ask when touring an assisted living community, curated by Placement Helpers. This comprehensive guide helps you evaluate care staff ratios, training, medical services, safety measures, costs, activities, and more, ensuring you find the best fit for your loved one's needs. Perfect for families seeking quality senior care.

1. What is the staff members & resident care ratio?
2. What type of training does your care staff complete?
3. Are staff trained to care for residents with memory loss or Alzheimer’s?
4. Are staff onsite 24/7?
5. Is the staff able to administer medications?
6. Do you have nurses on staff? If so, can your nurse administer diabetic injections?
7. Do you have an in-house physician?
8. What type of security and safety measures do you have in place?
9. Do you have experience with Alzheimer’s? Parkinson’s? Diabetes?
10. Do you complete an assessment prior to moving in?
11. What is the monthly cost per apartment or the differences in price?
12. Is there a deposit fee or admission fee?
13. How often is the apartment cleaned or sheets washed?
14. Can I meet another family with a loved one in the community?
15. Do you have transportation for doctor’s appointments?
16. Do you have an activity calendar?
17. What additional services are available if the care or personal needs change while living here?
18. What is your billing policy?
19. What type of activities are available?
20. Do you offer hospice and end of life care?
21. What kind of meals do you offer?
22. Which hospital is your emergency hospital?
23. Can I come and visit? What are the visitation hours or restrictions?
24. What happens when the level of care increases and additional services are needed?
25. How often is the rent increased?